Members considered the new People Focused Housing Service Policy. That included housing applicants, lifeline customers, tenants and leaseholders. This is in accordance with the Council’s Corporate Priority of Housing - Regulate housing effectively and respond to housing needs.
RESOLVED that the People Focused Housing Services Policy be approved.
Reason
This report was in accordance with the Council’s Corporate Priority of Housing Regulate housing effectively and respond to housing needs.The Regulatory Code Tenancy Standard states that Landlords should take into account the needs of those households who are “vulnerable by reason of age, disability, or illness and households with children, including through the provision of tenancies which provide a reasonable degree of stability”. The Housing Act 1996 (as amended by the Homelessness Act 2002) lists a number of categories under which “customer or residents” could be classed as vulnerable (this is not an exhaustive list).