Issue - meetings

COMPLAINTS REPORT 2020/21

 

 

Meeting: 19/07/2021 - Governance, Audit and Standards Committee (Item 14)

14 COMPLAINTS REPORT 2020/21 pdf icon PDF 663 KB

To provide members with a summary of complaints made against the Council.

Minutes:

Members were provided with a summary of complaints made against the Council. It was noted that there had been a decrease in stage 1 complaints received and an increase in stage 2 complaints.