Issue - meetings

To consider proposals for the business plan, revenue budget estimates, capital programme and proposed fees and charges in respect of the Council’s priority area of Resources and Support Service Areas.

Members considered proposals for the business plan, revenue budget estimates, capital programme and proposed fees and charges in respect of the Councils priority area of Resources and Support Services Areas. Key lines of enquiry from Members were:

• The measurement of Key Performance Indicators (KPIs) for industrial and retail units.
• The target for days lost due to sickness and whether comparators require updating.
• The percentage of stage-two complaints that are upheld and the fact that it is uncommon for the Ombudsman to disagree with the findings of the Complaints and Compliments Officer.
• Budgets for multi-functional print devices and the attempt to move to being a ‘paper-lite’ authority.
• The likely impacts of LGR on certain Council-wide programmes and rationales for progression in this context.