Issue - meetings
Quarterly Complaint Report
Meeting: 17/03/2025 - Governance, Audit and Standards Committee (Item 58)
58 Quarterly Complaint Report 
PDF 124 KB
To provide Members with a summary of
complaints made against the Council.
Additional documents:
Minutes:
The Committee noted the summary of complaints made against the Council.
Overall, of the 123 Stage 1 complaints received, 22 were investigated under the Stage 2 complaints procedure and three were investigated by the LGO or HO. Under the Stage 2 complaints procedure, 11 complaints were not upheld, 11 complaints were upheld.