Decision details

The Regulator for Social Housing (RSH) completed a thorough inspection of Broxtowe Borough Council in October 2025, in relation to the Regulator’s Consumer Standards. During the inspection, the Regulator met with tenants, officers and elected Members and reviewed a wide range of documents and data. Following the inspection, the Council received a C3 rating from RSH, meaning that the Council was not meeting the Regulator’s requirements and must work to improve its position. This was the first time that the Council had been assessed in this way following the introduction of new regulations as part of the Social Housing (Regulation) Act 2023. Members noted a report which gave information on the judgement from the RSH and welcomed the report that led to the judgement.

It was stated that the repairs service had undergone wholesale improvements which would be of benefit to the residents. It was further stated that there was much context to the report and that fire safety was extremely important and the issue had been addressed fully over approximately the last year which was evidenced by full reviews of fire risk assessments, there were an estimated 6,000 actions 3,117 actions all of which were medium and low risk and a management plan was being worked through. Members were informed that over the next twelve months the situation would be hugely advanced.