Decision details

COMPLAINTS REPORT 2020/21

Decision Maker: Governance, Audit and Standards Committee

Decision status: Recommendations Approved

Decisions:

Members were provided with a summary of complaints made against the Council. It was noted that there had been a decrease in stage 1 complaints received and an increase in stage 2 complaints.

Publication date: 10/09/2021

Date of decision: 19/07/2021

Decided at meeting: 19/07/2021 - Governance, Audit and Standards Committee

Accompanying Documents: